Privacy Policy

Effective Date: 2025/05/11

At Hong Kong Guangtai Limited, we are committed to protecting the privacy of our customers, website visitors, and all individuals who interact with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website, purchase our women's fashion products (including Co - ords, Dresses, Shorts, Skirts, Swimwear & Beachwear, and Tops), or engage with us in any other way.

1. Information We Collect

1.1 Personal Information You Provide

  • Account Creation and Purchases: When you create an account on our website or make a purchase, we collect personal information such as your name, email address, billing address, shipping address, phone number, and payment details (such as credit card information). This information is necessary to process your orders, deliver products to you, and communicate with you regarding your purchases.
  • Customer Support: If you contact our customer support team, we may collect additional information related to your inquiry, such as order numbers, product details, and the nature of your issue. This helps us provide you with effective assistance.
  • Newsletter and Marketing Subscriptions: When you sign up for our newsletter or marketing communications, we collect your email address. We use this information to send you updates about our new collections, promotions, and other relevant information about our women's fashion products.

1.2 Information Collected Automatically

  • Website Usage Data: We automatically collect certain information about your use of our website, such as your IP address, browser type, device type, operating system, pages visited, and the time and date of your visit. This information is collected through cookies and similar tracking technologies. We use this data to analyze trends, administer the website, track users' movements around the site, and gather demographic information about our user base as a whole.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to enhance your browsing experience on our website. Cookies are small text files that are placed on your device when you visit our site. They help us remember your preferences, such as language and shopping cart contents, and enable us to provide you with personalized content and advertisements. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

2. How We Use Your Information

2.1 Provide and Improve Our Services

  • We use your personal information to process your orders, deliver products to you, and provide customer support. This includes communicating with you about your orders, such as order confirmations, shipping notifications, and updates on the status of your deliveries.
  • We also use the information we collect to improve our website, products, and services. By analyzing user behavior and preferences, we can make our website more user - friendly, develop new product lines that meet our customers' needs, and enhance the overall shopping experience.

2.2 Marketing and Communications

  • With your consent, we may use your email address to send you newsletters, promotional offers, and other marketing communications about our women's fashion products. You can opt - out of these communications at any time by clicking on the "unsubscribe" link provided in the email or by contacting us directly.
  • We may also use your information to personalize the marketing content you receive. For example, we may show you advertisements for products that are similar to those you have previously viewed or purchased on our website.

2.3 Legal Compliance and Protection

  • We may use and disclose your personal information as required by law, such as to comply with a subpoena, court order, or other legal process.
  • We may also use your information to protect our rights, property, or safety, as well as the rights, property, or safety of our customers, employees, and others. This includes detecting, preventing, and responding to fraud, security breaches, and other illegal activities.

3. How We Share Your Information

3.1 Service Providers

  • We may share your personal information with third - party service providers who perform services on our behalf, such as payment processors, shipping companies, marketing agencies, and website hosting providers. These service providers are only authorized to use your information as necessary to provide the requested services and are required to keep your information confidential.

3.2 Business Partners

  • We may share your information with our business partners for joint marketing campaigns or other collaborative efforts. For example, we may partner with other fashion brands or influencers to offer special promotions or exclusive collections to our customers. In such cases, we will only share your information with our partners with your consent, and we will ensure that they comply with applicable privacy laws and regulations.

3.3 Legal Requirements and Business Transfers

  • As mentioned above, we may disclose your personal information to comply with legal obligations, such as responding to law enforcement requests or government investigations.
  • In the event of a merger, acquisition, or sale of all or a portion of our business assets, your personal information may be transferred to the acquiring entity. We will notify you of any such transfer and provide you with information about your rights and choices regarding your personal information.

4. Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include using encryption technology to secure your payment information, implementing access controls to restrict who can access your data, and regularly monitoring our systems for security vulnerabilities.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

5.1 Access and Correction

  • You have the right to access the personal information we hold about you and to request that we correct any inaccurate or incomplete information. To exercise this right, please contact us using the information provided below.

5.2 Opt - Out

  • As mentioned earlier, you can opt - out of receiving marketing communications from us at any time by clicking on the "unsubscribe" link provided in the email or by contacting us directly.

5.3 Data Portability

  • In some cases, you may have the right to receive a copy of your personal information in a structured, commonly used, and machine - readable format and to transmit that information to another data controller.

5.4 Objection and Restriction

  • You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing. You may also have the right to request that we restrict the processing of your personal information in certain circumstances.

6. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website and indicate the date of the last revision. Your continued use of our website or services after we make changes to the Privacy Policy constitutes your acceptance of those changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Hong Kong Guangtai Limited
FLAT 1019B, 10/F, LIVEN HOUSE, NO.61-63 KING YIP STREET KWUN TONG, KOWLOON, HONG KONG
[email protected]
+852 2950 4174

We will do our best to address your inquiries and resolve any issues you may have in a timely and satisfactory manner.